Can't find the answer? Email support@ping-you.app. See also the How to guide and our Privacy Policy.
The link opens in any phone browser. They can join without installing. The app works better: it keeps sharing with the screen off and buzzes when you are close.
Allow Motion & Fitness for Ping You, then move your phone in a figure 8 to calibrate the compass.
GPS is weaker inside buildings. Stand near a window or an entrance for a moment. The distance box shows how accurate your position is (±m).
Settings › Ping You › Location › Always. Low Power Mode can also pause updates.
Tap END in the radar, or End on the green bar on the home screen — twice. The first tap asks “Tap again”, so nobody ends a meet-up by accident. Sharing stops at once and nothing is kept.
It tells everyone in your group, and your guardians, where you are, with a map. You can add a photo. Tap ✓ Safe when you are OK. SOS does not call the police or an ambulance — in an emergency, call your local emergency number.
Settings › Ping You › Notifications: turn on Allow Notifications and Time Sensitive. Then open a room once so your phone can be reached.
Ping You sends your position less often when you are still or inside the circle, and more often when you move or someone needs help. Tap the 🔋 button for SAVER (fewer updates) or MAX.
Yes. Ping You is free to use right now.